it’s important as a doula to be organized and punctual, of course life happens but communication is such a big part of this whole thing. Your client is expecting you to have your side of things in order so that when the time comes (that big moment that you've all been waiting for), you can be at her side when she calls. She needs to know she can count on you.
The business aspect can be a challenge, but honestly, it doesn't have to be. When money is brought up in any relationship we throw out the authenticity of that relationship. We somehow think the two cannot exist. If your not willing to do it for free or give me a discount or how I like to say "the homie hook-up," then you must not care, and you don't want to help. That could not be further from the truth, and I want both client and doula to know this!